Hi there, I'm

Rojaun Reid

Cyber Security Analyst
My Resume
Rojaun Reid
Experience

  1. Jamaica Money Market Brokers - Senior Information Technology Security Officer

    Aug 2022 - Current
    • Manage cyber security incidents across 32 markets from detection to resolution
    • Supervise the configuration, monitoring, and execution of vulnerability scans on over 1000 networks using Tenable.io
    • Develop and maintain communication network map to track outstanding vulnerabilities across 32 markets
    • Coordinate cyber security operations between SOC and local markets to ensure security KPIs are kept above 95%
    • Improve compliance and KPI scores by encouraging active communication between the markets and security operations team

  2. Digicel Group - Senior Security Operations Specialist

    Nov 2021 - Aug 2022
    • Manage cyber security incidents across 32 markets from detection to resolution
    • Supervise the configuration, monitoring, and execution of vulnerability scans on over 1000 networks using Tenable.io
    • Develop and maintain communication network map to track outstanding vulnerabilities across 32 markets
    • Coordinate cyber security operations between SOC and local markets to ensure security KPIs are kept above 95%
    • Improve compliance and KPI scores by encouraging active communication between the markets and security operations team

  3. Jamaica Broilers Group - System Support Specialist

    Apr 2019 - Oct 2021
    • Installed, maintained, and repaired over 10,000 company and vendor systems
    • Deployed and Administered IT infrastructure using tools such as SCCM, Lansweeper, Active Directory and Carbon Black
    • Reduced customer complaints by over 60% through implementing predictive failure analysis
    • Boosted end-user satisfaction by ensuring strict adherence to service request SLAs
    • Created and managed over 4000 user accounts using Microsoft Active Directory
    • Worked alongside the Security team to achieve a 100% success rate of mandatory security patches
Jamaica Money Market Brokers - Senior Information Technology Security Officer
Aug 2022 - Current
  • Manage cyber security incidents across 32 markets from detection to resolution
  • Supervise the configuration, monitoring, and execution of vulnerability scans on over 1000 networks using Tenable.io
  • Develop and maintain communication network map to track outstanding vulnerabilities across 32 markets
  • Coordinate cyber security operations between SOC and local markets to ensure security KPIs are kept above 95%
  • Improve compliance and KPI scores by encouraging active communication between the markets and security operations team
Digicel Group - Senior Security Operations Specialist
Nov 2021 - Aug 2022
  • Manage cyber security incidents across 32 markets from detection to resolution
  • Supervise the configuration, monitoring, and execution of vulnerability scans on over 1000 networks using Tenable.io
  • Develop and maintain communication network map to track outstanding vulnerabilities across 32 markets
  • Coordinate cyber security operations between SOC and local markets to ensure security KPIs are kept above 95%
  • Improve compliance and KPI scores by encouraging active communication between the markets and security operations team
Jamaica Broilers Group - System Support Specialist
Apr 2019 - Oct 2021
  • Installed, maintained, and repaired over 10,000 company and vendor systems
  • Deployed and Administered IT infrastructure using tools such as SCCM, Lansweeper, Active Directory and Carbon Black
  • Reduced customer complaints by over 60% through implementing predictive failure analysis
  • Boosted end-user satisfaction by ensuring strict adherence to service request SLAs
  • Created and managed over 4000 user accounts using Microsoft Active Directory
  • Worked alongside the Security team to achieve a 100% success rate of mandatory security patches
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